Portal Global Search
Team
1 Product Designer (me)
1 Product Manager
1 Engineer
1 Data Scientist
3 partner teams
Role
Led end-to-end design for Global Search across Portal TV and Touch
Skills
Product strategy
Systems thinking
Roadmapping
Information architecture
Cross-platform design
What is Portal
A hands-free video calling device that brings loved ones together through calling and entertainment experiences
Problem
Low app discoverability limits how Portal users connect
30%
of online devices have never visited the Portal App Store
50%
of online devices have never downloaded an app
Feedback:
North star
I reframed search from finding apps to discovering everything Portal could do
What should be discoverable
Apps
Contacts
Co-experiences
Roadmap
Building toward the North Star
Phase 1: Introduce search to apps & contacts
Phase 2: Unify search across Portal
Phase 3: Extend search into content
Outcome
Leadership aligned on the vision, but Portal was sunset before launching
How we would have measured success
Increased app launches
Successful contact searches
Co-experiences initiated
from search
Where creativity meets clarity, and vision meets action.
Driven by curiosity and built on purpose, this is where bold thinking meets thoughtful execution. Let’s create something meaningful together.
Our Approach
We're a team of passionate thinkers and doers, dedicated to building with purpose and clarity. Collaboration and curiosity drive everything we do. Our process is simple, thoughtful, and designed with your experience in mind. We believe great results come from clear steps, open collaboration, and a shared sense of purpose.
Our process is simple and thoughtful.
Explore our range of services designed to help you move forward with confidence, wherever you're headed next.
In-person and remote options
Our office is conveniently located in Manhattan. A place to gather, grow, and reconnect.
Our Services
Explore our range of services designed to help you move forward with confidence, wherever you're headed next.
Meet the Team
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Monet Goode
FOUNDER
With a vision for building something meaningful, our founder brings a blend of big-picture thinking and hands-on experience.
They set the tone for everything we do. -
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Emmett Marsh
SALES MANAGER
Focused, approachable, and driven by results, our sales manager is all about building strong relationships. They help connect people to the right solutions—with clarity and care. -
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Eleanor Parks
MARKETING DIRECTOR
Creative and strategic in equal measure, our marketing director brings fresh ideas to every campaign. They turn insights into action and help our message resonate with the right audience. -
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Karl Holland
CUSTOMER SERVICE MANAGER
Friendly, attentive, and always ready to help, our customer service manager ensures every interaction is a positive one. They keep communication clear, timely, and human.
